MASSIVE LOOP PRIVACY POLICY

Last Updated: March 10, 2023

Human Mode respects your concerns about privacy. We want you to understand the types of information we collect, how we use that information, how we secure it, and whether we share it. When you use our websites, games, and applications, you agree to our collection, use, disclosure, and transfer of information as described in this policy, so please review it carefully. This Privacy Policy (“Policy”) applies to Human Mode, L.L.C, (“Human Mode”), but does not apply to our websites, games or applications that have their own separate privacy policies or notices.

Human Mode is a global company, and this Policy is for everyone around the world. Human Mode has to follow laws designed to protect personal information in the many different countries where our users live. For example, we comply with the Children’s Online Privacy Protection Act (“COPPA”) in the U.S., the General Data Protection Regulation (“GDPR”) in the EU, the Data Protection Act of 2018 in the UK, and the Brazilian General Data Protection Law (“LGPD”) in Brazil.

Human Mode is also committed to protecting the privacy of children (i.e., users under the age of 13 under COPPA). To learn more about COPPA, you can consult the U.S. Federal Trade Commission’s COPPA website: https://www.ftc.gov/news-events/topics/protecting-consumer-privacy-security/kids-privacy-coppa.

If you have any questions, comments, or concerns regarding this Privacy Policy and/or our data practices, please contact our Privacy Team at privacy@massiveloop.com or mailing address:

Human Mode, L.L.C.

Attn: Privacy Team

3917 NE 104^th Street

Oklahoma City, Oklahoma, 73131

United States

1. ABOUT MASSIVE LOOP

Massive Loop is developed by Human Mode, L.L.C. (“Human Mode”). To properly participate in the Massive Loop, you must qualify as an eligible participant under section 4 in the Massive Loop Terms of Use, and you may be required to download, install, and use one or more of the following “Massive Loop Software Packages” as mentioned in section 1 in the Massive Loop Terms of Use.

2. INFORMATION HUMAN MODE COLLECTS OR RECEIVES

Human Mode only collects, uses, shares, stores, or otherwise processes your personal information when we have on an appropriate basis. For example, Human Mode may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements or service terms and conditions. Human Mode may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests, if doing so is consistent with your rights and appropriate to the context, such as providing services, addressing game performance, fixing bugs, performing internal analytics, and conducting reasonable monitoring of your use of our services to prevent misuse of our services and fraud. Additionally, Human Mode may, in certain cases, ask you for your consent for certain processing of your personal information.

Human Mode generally collects or receives information in three ways: (1) you voluntarily provide information to us, such as by creating an account, making purchases, or signing up for email alerts, (2) we collect information automatically, such as through cookies or our games and other software, and (3) other parties, such as social networks, payment services, and verification services, may provide information to us. Each of these methods is described in more detail below.

(1) Information You Voluntarily Choose to Provide

Everyone in Massive Loop has to create an account in order to participate in our experiences.

When you create a Massive Loop account, we will ask you to choose a unique username, display name, and password. We require this information so that you can log into your account and participate in the Massive Loop or using Massive Loop Software Packages. We do not use usernames and display names to identify individual users outside of their activities on our Massive Loop.

We will also ask you for your date of birth, your email address, the location you live in and which language you speak so we can customize your experience in Massive Loop.

You must not create a username that includes your real name or other Personal Information. It is important to create a password that is not easy to guess. You must not share your password with anyone else, not even your friends and families.

Users may be asked to provide or may choose to add their email address, phone number, credit card information or photo ID for verification and/or to enable certain features. The primary purpose for this information is to provide account security, since this is the only way for Human Mode to check the authenticity of an account owner. Users may change the email address associated with their account at any time; however, a notification will be sent to the previously provided email address upon making that change.

You may provide your personal information to us when you choose to use Human Mode’s websites (such as humanmode.com and massiveloop.com), Massive Loop Software Packages, games, or applications. Because we change our offerings and features from time to time, the options you have to provide us with information also may change. The following are some examples of situations in which you may provide information to us:

• Creating an account to use our websites, online services, software, or applications;
• Licensing and downloading our games or applications;
• Using a social feature of our games or applications (described further in the section of this policy titled “When You Use Social Features of Our Games and Applications”);
• Purchasing something from us or otherwise engaging in a transaction with us;
• Entering online competitions or registering for or participating in special events;
• Entering contests or sweepstakes, participating in any of our promotions, or accepting any prizes from us;
• Signing up for email alerts or subscribing to receive other information from us;
• Completing a survey;
• Using a mobile device, such as a phone, to play our games or use our applications;
• Contacting us for any reason, such as by email, including for technical support or customer service.

The personal information we collect from you will vary depending on the services you are using, the websites you are visiting, and how you access those services and websites. The information you provide to us may include your name, your display name, and your email address(es). If you choose to make a purchase, we will collect payment card information such as your card’s payment account number and expiration date. Sometimes we ask for your name, your phone number, your postal address, your billing address, and your date of birth.

Some of our websites also provide a feature that supports job applications, in which case we also ask for your resume, name, and email address. We use this information to determine if you are qualified for the position for which you applied or to contact you to set up an interview.

(2) Information Collected Automatically When You Use Our Websites, Games, and Applications

We collect some information automatically when you visit our websites or use our Massive Loop Software Packages, games, game engines, and applications. If a combination of information that we collect does identify you as an individual, we will treat the combined information as personal information. We typically aggregate the data that we collect automatically and use it in statistical form to determine trends among groups of users, rather than using it to identify individuals.

We collect information automatically through technologies such as web browsers, “Cookies”, log files, web beacons, and our back-end servers collect usage data transmitted from our games and other software. We use the information for purposes such as modifying or improving features, managing advertising, addressing technical issues, preventing fraud or misuse of our services, and conducting data analytics. A Cookie is a small text file that allows us to remember your actions and preferences on the website (such as your login details, your language settings and your font size preference) over a period of time so you don’t have to re-enter them whenever you come back to the website or browse from one page to another. We will also remember your favorite games and friends.

The type of information that we automatically collect may vary, but generally includes:

• Technical information about your computer, device, hardware, or software you use to access the Internet or our services, such as IP address or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system related specifications);
• Usage information and statistics about your interaction with our websites, games, game engines, and applications, which may include the URLs of our websites that you have visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, the application you used or the game you played, how long you used or played it and when, and other usage statistics;
• Crash reports, which may be automatically generated when a game or application crashes and includes information about your system and the crash;
• Information that facilitates a safer and more personalized experience, such as your display name or other user identification provided in connection with your application use or game play, saved preferences, game progress, and device identifiers or usage information for authentication and fraud prevention purposes;
• The location of your device, such as may be derived from your device’s IP address.

Please note that if certain features on our website are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of our website or others’ websites over time. These features are subject to those third parties’ privacy notices and policies.

(3) Information We Receive from Others

In some cases, other parties provide us with information about you, or allow us to collect information about you. We generally collect or receive information from other parties in four ways: (1) you use our Massive Loop Software Packages, games or applications using a website or device that is not controlled by us, such as a game console or social network, (2) you choose to use a social feature of our Massive Loop Software Packages, games or applications, (3) you purchase one of our Massive Loop Software Packages, games or applications from another party, or (4) you use our Massive Loop Software Package, games that contain or require anti-cheat services from other parties. In some cases, we are not able to control the amount or type of information that other parties like social networks, make available to us. In those cases, we use only the data that we need to provide the types of services we think our users want and expect. Although we cannot control your privacy settings at those websites or how those other parties protect your privacy, once we receive information about you through those websites, we will treat it in accordance with this policy.

When You Use Our Massive Loop Software Packages, Games and Applications at Third Party Websites

When you use any Human Mode game, application, or feature at a website not controlled by Human Mode, such as a social network, that website may allow Human Mode access to certain information about you. For example, social networks may provide us with information from your profile on their website such as contact information, demographics, and other information you provided to that website such as your photo, user name, and potentially any and all information that you agreed the social network or other party could provide to us when you use our games and applications.

When You Use Social Features of Our Games and Applications

When you choose to use a social feature of our games and applications, you allow Human Mode to receive information about you from social networks. Our social features promote and facilitate interaction among players, such as by allowing you and your friends to work together to meet a shared challenge presented by our game or application. You may be able to use these features to find out if your friends are actively playing the game and using the feature, to find out if they used it in the past, and to invite them to join you to meet a game challenge.

If you choose to use one of our social features, you may be asked to log into a social network through our game or application. The social network may then provide Human Mode with information such as your social network user ID, your profile picture, and the user IDs and profile pictures of your connections.

When You Buy Massive Loop Software Packages, Games and Applications from Other Parties

We may also receive information about you from the organizations that sell our Software Packages, games or applications, or which provided the gaming system you use. Those parties may provide us with information regarding your account or registration, but they do not give us your payment information. Because those organizations determine what information they will collect from you, it may vary according to their services, but it is likely to include information such as your name, email address, user ID, location, and date of birth.

When You Use Massive Loop Software Packages, Games that Contain or Require Anti-Cheat Services from Other Parties

Certain of our games contain or require third party anti-cheat services. These services may collect and analyze data about the game binary or your computer to detect cheating and may share some of this information with us. However, these anti-cheat service providers perform anti-cheat analysis independently of Human Mode or its subsidiaries and therefore are independent controllers of the data that they collect from you. If cheating is detected, these service providers will provide information to Human Mode that is necessary to identify the relevant account. In addition, the service providers may make available to Human Mode

information to evidence the detected cheating.

3. HOW WE USE AND SHARE INFORMATION

As a general matter, we use your information to provide the services, experiences, merchandise, or information you request. We also may use your information for the following purposes.

1. For our legitimate interests, consistent with your rights and preferences, we use personal data:

· To communicate with you, respond to your requests, or provide you with updates and information;

· To better understand our users, their interests, and their preferences;

· To personalize your experience, save your preferences, authenticate our users, and provide similar user-experience features;

· To develop, deliver, and improve our products, services, and other offerings, some of which may be offered in partnership with other parties;

· To manage and customize advertisements or promotional offers;

· For security purposes;

· For internal purposes such as auditing and data analysis.

2. To provide services that are subject to terms you have accepted, such as enforcing our licenses, agreements, and terms of service, which may include reasonable monitoring to detect and prevent misuse or fraud and to keep our games fair for all users.

3. To the extent you give consent, such as when we would like to process your personal information for a purpose that would otherwise be incompatible with this policy.

4. To comply with legal obligations.

We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected. For example, if you register for our services and create an account, we will store your information for as long as needed to maintain your account, provide the services you requested, enforce any applicable terms that govern your use of the services, and maintain appropriate records to reflect our delivery of services to you. We periodically review the personal information we retain to determine whether continued storage is proper. We may share, or provide you with opportunities to share, information about you with other users of our websites, games, game engines, and applications as described in this policy. We also provide services that allow our users to communicate with Human Mode and each other, in which case personal information may be shared and account IDs may be displayed.

We may share personal information we collect within our family of companies. We also will share information with service providers that perform services on our behalf and under our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share certain limited information, such as device identifiers, with advertisers and other marketing partners for purposes of gauging the effectiveness of advertising and other marketing strategies.

We may share information about you with your social network contacts when you and they use the same social features of our games and applications.

We may also disclose information about you: (i) if we are required to do so by law, legal process, or a reasonable request from law enforcement authorities or other government officials, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iii) if necessary to protect the vital interests of another individual (such as to prevent death, bodily harm, or serious damage to property). We reserve the right to transfer information about our users in the event we sell or transfer all or substantially all our business or assets.

YOUR CHOICES

We provide you with choices about whether to provide us with personal information and whether it is shared. For example, we may seek your prior consent for certain processing. We are required to seek your consent before we use your personal information for any purpose incompatible with the purposes identified in this policy. You may withdraw your consent at any time by sending an email as specified in the “How to Contact Us” section below. Any withdrawal of consent is only effective on a going-forward basis and will not impact processing we undertook while relying on your consent.

We generally only ask you for personal information that is necessary to provide the services you request. You can choose not to give us the personal information we request, as described in the “Information You Voluntarily Choose to Provide” section of this policy. However, in some cases, if you decide not to provide the personal information we request, we will not be able to provide the game, application, service, information, or features you requested.    

Other examples of your choices include:

• You can browse our website without providing any personal information. We may collect some limited information automatically, as described above.
• You may opt out of receiving our messages at any time by using the opt-out mechanism provided in the message.
• You can change your privacy settings on other parties’ websites, such as social networks, which will stop or limit our receipt of information from those other websites. You also may choose not to use social features we make available. If you choose to use these features, you should refrain from posting personal information that will be visible to others, such as including your email address in a forum or during a chat.
• You may change your browser settings or take other steps to block, manage, or delete cookies. Not all of our websites and online services currently respond to browser “do not track” signals, so you will need to use your browser settings to effectively manage cookies. In some cases, blocking or disabling cookies may cause our websites, games, and applications not to work as intended and some features may not be available.
• If you are under the age of 18 and have an account for our websites, mobile apps, games, or other online services, you may request that we remove certain content that you provided, such as deleting or editing comments you have posted. You also may ask us to assist you in removing or anonymizing content you have posted by contacting us as described in the How to Contact us section of this policy. Please be aware that taking these steps may not ensure complete or comprehensive removal of the content or information posted on our websites, online services, applications, or games. We also may not be able to remove content you post if applicable law requires us to maintain the posting or if another party has re-posted the content to a website, app, game or other online service that we do not own or control.

You may also exercise and amend your choices by sending an email to us as detailed in the “How to Contact Us” section below.

4. ACCESS, CORRECTION, AND DELETION OF YOUR PERSONAL INFORMATION

We provide you with the ability to request access to and correction and deletion of your personal information. You can update your account information any time through Massive Loop’s website. If you would like to request access to or correction or deletion of your personal information, please submit your request by sending an email to the address specified in the “How to Contact Us” section below. Please include your name, email address, and postal address in your request, and describe specifically the information that you would like to access, correct, or delete so that we may respond appropriately and promptly.

5. HOW WE PROTECT PERSONAL INFORMATION

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use and other unlawful forms of processing. In some cases, your information is accessible when you log into a feature we offer, and in those cases you need to keep your user credentials and password confidential and secure so that your information is protected. 

The security of your information is important to us. We have measures in place to protect it against loss, misuse, or tampering. However, no security measures are 100% effective, so we cannot guarantee against these risks.

6. INFORMATION SHARING

Human Mode does not sell your information to other companies for them to use as they want.

Human Mode have relationships with some companies that help us provide our services (for example, when you pay for a subscription), so we may provide some of your information to them, but only because we need to in order to complete your transaction.

We also hire other people and companies to perform services for us. The other companies are only allowed to use the personal information we share with them to complete tasks that we hire them to do. They are not allowed to sell your personal information or use it for their own purposes.

Public forums and community areas

There are some areas in Massive Loop such as in game chat where you can communicate with other Massive Loop users. These are public places and anything you share in these areas is available to other Massive Loop users who can access the same places. You should remember this before you post any information in these public areas. As you know, Massive Loop wants to create a safe space for all its users, so we do not allow you to share any personal information about yourself such as your name, where you live, or your email address.

7. EXTERNAL LINKS

Sometimes you may find a link to another company’s website on our websites or app. We are not responsible for that company’s privacy policies or content. If you are being directed to another site, we may display a warning message to give you a heads up.

8. CHILDREN’S PRIVACY

As a user you are entitled to additional protections for your information and privacy online. When you register an account with Massive Loop, we make sure your account is set to a restrictive mode, which means that you won’t have access to certain features, such as the ability to speak, if you are not 18 or over and your text filtering will be restricted. These additional measures are in place to keep you as safe as possible online.

Human Mode does not direct its websites, games, game engines, or applications to children (usually considered to be under the age of 13, depending on the country where you reside). We also do not intentionally collect personal information from children through our websites, games, game engines, or applications. If you are the parent or guardian of a child and you believe that we have inadvertently received personal information about that child, please contact us as described in the How to Contact Us section of this policy and we will delete the information from our records.

9. STORAGE AND INTERNATIONAL TRANSFER OF YOUR PERSONAL INFORMATION

Human Mode stores your information in the United States.

The privacy laws of the United States may not be as strict as those in your country (especially if you live in the EU or the UK), but we take reasonable steps to protect your information and your privacy rights.

10. YOUR PRIVACY RIGHTS IN CALIFORNIA

If you live in California, you may have additional rights when it comes to your information. You can ask us to:

· Give you a copy of the personal information we have collected about you in the last years;

· Fix your personal information if it is incorrect;

· Delete some of your personal information;

· Refrain from selling or sharing your personal information for cross-context behavioral advertising purposes; and

· Request us to stop using your information in some situations.

YOUR PRIVACY RIGHTS IF YOU LIVE IN THE EEA, UK OR SWITZERLAND

If you live in the EEA, the UK or Switzerland, you may have additional “rights” when it comes to your personal information. You can ask us to:

· Tell you what information we have about you and what we do with it;

· Fix your personal information if it’s incorrect;

· Delete your information.

11. ADDITIONAL INFORMATION FOR USERS IN BRAZIL

If you are a resident of Brazil, you may be entitled to additional privacy rights.

If you live in Brazil, you may have additional “right” when it comes to your personal information. You can ask us to:

· Tell you what information we have about you and what we do with it;

· Fix your personal information if it is wrong;

· Delete your information.

12. STATE PRIVACY RIGHTS

If you are a resident in certain states, you may have additional rights.

13. UPDATES TO OUR PRIVACY POLICY

This policy may be updated periodically to reflect changes in our personal information practices or relevant laws. We will indicate at the top of this policy when this policy was last updated. Please review this policy every time you access or use our websites, game engines, games, or applications to make sure that you have reviewed the most recent version.

If we make any major changes, we will let you know by email (if we have your email address) or by showing a prominent notice on this website or in app prior to the change becoming effective.

14. HOW TO CONTACT US

If you have any questions or comments about this policy, if you need to report a problem, or if you would like to exercise one of your rights under this policy, please contact our Privacy Team at privacy@massiveloop.com , or at

Human Mode, L.L.C.

Attn: Privacy Team

3917 NE 104^th Street

Oklahoma City, Oklahoma, 73131

United States

Please include your name, contact information, and the nature of your request so that we can respond appropriately and promptly to your communication.